Your information and records are ALWAYS confidential
You should feel confident that all communications and records pertaining to care provided is CONFIDENTIAL. Written permission shall be obtained before the medical records can be made available to anyone not directly concerned with YOUR medical care.
All Department of Public Health (DPH)/ San Francisco City Clinic staff are provided training and sign an oath to keep confidential all information having to do with our patients. The oath specifically states that staff will not divulge any information about patients to unauthorized persons.
Through training and accountability/auditing, all DPH staff understands that the unauthorized release of information will result in disciplinary action or termination of their employment with the City and County of San Francisco. DPH has a very robust Privacy and Compliance program; your privacy is extremely important to all of us.
You may request your records to be shared with others that are not part of your DPH treatment team by submitting a Department of Public Health Authorization to Disclose Health Information form.